Shipping Policy
Effective Date: March-01-2026
1.Order Processing Time
All orders are processed within 2–3 business days after confirmation.
Since our products are handmade, some items may require additional preparation time during festive seasons or bulk orders.
You will receive a confirmation email once your order is shipped.
2.Shipping Time
Estimated delivery time:
• Metro Cities: 4–5 business days
• Other Locations: 5–7 business days
Delivery times may vary depending on location, courier service, or unforeseen circumstances.
3.Shipping Charges
• Shipping charges are calculated at checkout.
OR
• We offer Free Shipping on orders above ₹599.
4.Order Tracking
Once your order is dispatched, you will receive:
• Tracking ID
• Courier partner details
You can track your order using the provided tracking link.
5.Delays
While we aim for timely delivery, delays may occur due to:
• Weather conditions
• Courier service issues
• Public holidays
• High order volume during festive seasons
Saugaat Handmade is not responsible for courier delays once the order has been dispatched.
6.Incorrect Address
Please ensure your shipping details are correct while placing the order.
We are not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.
7.Damaged Package
If your package appears damaged upon delivery:
• Do not accept the package
OR
• Record an unboxing video
Contact us immediately at:
📧 order@saugaathandmade.com
📸 Instagram: @saugaat.handmade
💜 Our Commitment
Every product is carefully packed to ensure it reaches you safely and beautifully.
Thank you for supporting handmade craftsmanship.
Team Saugaat Handmade
